Privacy Policy

ONLINE PRIVACY STATEMENT

Effective March 29, 2024 until further revised

Privacy Notice

Customer satisfaction is of the utmost importance to PayLink Inc. (henceforth “we,” “our,” or “us”). We make every effort to safeguard the privacy of our clients while maintaining their business requirements. We appreciate your confidence in entrusting us with sensitive financial information as a valued customer. We assure you that we will diligently handle this information in a responsible manner. As described in the following section, this privacy statement outlines the measures we will take to protect the non-public personal information (“Information”) that we obtain. Regardless of your future status as a customer, the privacy practices outlined in this Privacy Statement (or its subsequent revisions) will continue to govern your interactions with us. We acknowledge and appreciate the confidence that you have placed in us to protect your information. Please continue reading for further information.

Our Affiliates
PayLink Inc. has no affiliated partners.

Protection of Your Information
We regard the preservation and safeguarding of your information as a critical obligation and paramount concern. We conduct business in accordance with federal regulations to implement physical, electronic, and procedural safeguards that prevent unauthorized access to and use of your information. Utilizing computer and network security measures, in addition to securing files and structures, are examples of these safeguards.

The Data That We Maintain and Acquire
We will only collect and retain your information for the following reasons: (i) to process your transactions and administer and protect your records, funds, and accounts; (ii) to comply with applicable laws, regulations, court orders, and legal investigations; and (iii) to assist us in developing, designing, or enhancing our high-quality products, services, and website.Our collection and retention of personal information is contingent upon the nature of the products and services that you procure from us. For instance, when you establish an account, present your driver’s license, or provide us with your contact information, we collect your information. In addition to your IP address, Social Security number, and income, we may also collect account information, credit history, and your Social Security number. You may provide us with the following information from various sources:• Applications (data provided by you on forms or applications); • Transactions (information pertaining to your dealings with us or others); • Third Parties (data obtained from sources other than ourselves, including details about your assets, creditors, and the verification of any assertions you have made); and • Social media or our website, through which you communicate with us and/or furnish us with information.

Limiting Information Sharing
Using our social media platforms or website, you have the option to refrain from disclosing any personal information. Nevertheless, should you choose to provide such information voluntarily, doing so could potentially hinder your functionality on the website or in its social media sections.By utilizing the unsubscribe or stop links included in promotional email or SMS text messages, you may, if applicable, decline to receive such communications from us.It is possible to configure your browser to reject cookies or to be notified when a cookie is established. Please note that by declining cookies, the functionality of the services provided by us may be compromised.

Extremely Limited Information Sharing 
Financial institutions are obligated to disclose customers’ personal information in order to carry out their routine operations. The subsequent details outline the extremely restricted circumstances under which we may disclose your information to nonaffiliates:

Sharing Information with Nonaffiliates:
Your information may be disclosed to the following categories of nonaffiliates:

  1. Sharing for our everyday business purposes with third parties that help us provide services that are necessary to effect, administer or enforce any of your authorized or requested transactions;
  2. Sharing with courts, governmental agencies and law enforcement officers as required by law, subpoena or court order; 
  3. Sharing with credit bureaus and other similar reporting agencies; 
  4. Sharing with third parties that help us to operate our business by providing services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services; 
  5. Sharing with other nonaffiliated third parties as permitted by law or to investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of use of our products or services; and 
  6. Sharing with non-affiliated third parties in order to offer you additional products and services from us.

Text messages, telephone calls, and mail
We are authorized to communicate with you via phone, text message, and mail regarding account and service-related matters. In addition, we or our contracted third parties may contact you via telephone or mail materials pertaining to our services that you have not explicitly requested.

Website Access
All visitors to our website have their IP addresses collected and logged. Every time a computer connects to the Internet, an IP address is generated and automatically allotted to it. Communication and recognition between servers and computers are enabled via IP addresses. In addition to acquiring aggregate information regarding the usage of our website, including the pages accessed by visitors, we collect IP address information for functional system administration. We avoid linking IP addresses to records that contain your personal information in order to ensure your anonymity. Nevertheless, when mandated to do so by law enforcement authorities, otherwise permitted by law, or to enforce our legal rights, we may utilize your IP address information to identify you.

Changes to this Policy
A revised version of this Privacy Statement may be posted or delivered to you at any time.

Contact Information for Privacy Questions
Please do not hesitate to reach out to PayLink Inc. with any inquiries regarding the details outlined in this Privacy Statement.

You may e-mail us at:
infor@paylink.cc

You may also send written questions to the following address:
PayLink Inc.
Attention: Information Security Department
P.O. Box #5
Annandale, MN  55302

With over two decades of experience in the payments industry, we work with businesses by streamlining their respective payment acceptance processes. We have seen a growing need for increased reliability and customization and are dedicated to serving clients with a broad range of solutions.

At PayLink, we believe that one size does not fit all — particularly for small businesses—which is why we deliver unique solutions that reduce costs, maximize efficiency, improve profitability, and build customer engagement—no matter the size of your business.

At PayLink we strive to be a leading resource for our Clients and ISV Partners while providing the highest level of service, leadership, quality, and cost-effective solutions to all of our clients.

CLIENT SATISFACTION

Taking care of our clients is the number one priority for PayLink. Our business is built on satisfied clients. In today’s digital world, we still believe in relationships and are the first point of contact to meet our client needs.

WHAT MAKES US DIFFERENT

PayLink is dedicated to providing the highest level of customer service to our clients and affiliate partners. We care about relationships, not just transactions.

There’s a reason that our customer retention is significantly higher than the industry average.

Look at the unique benefits we offer to all of our customers:

Service

When you need help, we respond – personally. No endless phone trees and voice mails here. We answer when you call and we solve your problems..

Trust

We run our business for you. Our rates and fees are guaranteed, and there are no termination fees. If you don’t like our service, you’re not stuck in a long-term contract.

Performance

Our solutions make all transactions quick and easy. Custom reports help you better manage your business with online access to all your statements and batches. Payment processing has never been easier..

Professionalism

We believe in keeping a step ahead of the trends, new technology and consultative services.

Integrate/Customization

Be Great, Integrate! Whenever possible, our philosophy is to integrate with your current processes to provide a seamless transition.

Transparency

We believe you should “Know the Flow” as it relates to your payment processing. Educating our clients is an ongoing process and feel it’s imperative our clients are in the know on who is involved in their transaction processing and costs.

UNLOCK THE POWER OF PAYMENTS

See why companies choose PayLink to unify their purchase channels and improve the customer experience.